Delivery & Returns


We aim to process all orders the next working day and use Royal Mail 2nd Class Signed For Delivery.

Delivery times may be slightly longer than usual due to Covid-19 lockdown restrictions but we are working hard to get your orders to you as quickly as possible. 

UK Royal Mail 2nd Class Signed For Delivery (2-3 days) - £4.20

UK Delivery for Small Parcel Shipping (2-3 days) - £2.50

UK Delivery for Large Parcel Shipping (2-3 days) - £7.95

We hope that you love your hughug item, however, in the event that you wish to return or exchange it, please message us using the Contact form.
Items must be returned within 14 days of receipt in their original condition and packaging using the returns label:
Hughug Returns, 8 Marsworth Wharf, Marsworth, Tring, Hertfordshire, HP23 4BW.
Please ask for proof of postage from the Post Office for your returned item, as we cannot be held responsible for anything that gets lost or damaged in transit.